Scya Voice

One brain.
Two channels.

AI-powered phone calls and WhatsApp messaging connected by a shared memory. Your customer calls first, then texts — the AI knows the full history. Any language, 24/7.

Voice Call
Incoming call
+39 333 *** 4521
Recognized · 3 previous interactions · IT
Shared memory · Same AI · One customer profile

Customer identified by phone number. If they call first, voice only until they text on WhatsApp (which unlocks both). If they text first, both channels are active immediately.

Dynamic Smart Flow AI

Autonomous customer lifecycle. Zero manual work.

Every customer moves through a lifecycle. Scya monitors each stage and acts proactively — re-engaging, nurturing, and converting without anyone pressing a button.

First Contact
Registers number, creates profile, presents AI, captures GDPR consent with timestamp.
Active
Pattern detection, AI notes updated after every interaction, personalized responses.
Ready
No contact in a while — sends a gentle reminder via WhatsApp, then a voice call if no reply.
Standby
Extended absence — triggers promotions and suggestions across both channels.
Sleeping
Long dormancy — initiates a direct voice call as the final re-engagement attempt.
Archived
No response after maximum cycles — profile archived, zero proactive actions. Reactivated if the customer ever reaches out again.

Proactive Engine

Every 6 hours, Scya analyses every customer with an expired countdown. It reads their full history, decides whether to act, generates a personalised message, and sets the next check-in. Fully autonomous batch processing with checkpoint recovery.

Smart Escalation

When the AI cannot answer, it doesn't guess. It tells the customer "I'll check and get back to you", creates a ticket with full context and a suggested response, notifies the business owner, and once answered — re-contacts the customer automatically, resuming the original conversation.

Living Memory

After every call or chat, a dedicated analyser reads the entire interaction and updates the customer's AI notes — preferences, patterns, booking history, personal details. These notes shape every future interaction, making each message more personal than the last.

Autonomous Marketing

Birthday promotions, anniversary offers, re-engagement campaigns — all triggered automatically based on personal dates and AI-generated tags. Mass marketing with intelligent audience selection. Pre-appointment reminders via WhatsApp or voice call, configurable per business.

Fully configurable: behaviour presets, custom categories (memories, return cycles, promotions, templates, proactive messages, batch cycles), number blocking, marketing opt-out, AI analytics with weekly trend statements, voice notes, auto-tagging, and timezone-aware multilingual support.

See Scya Pilot — AI navigation for your website →

Use cases

One AI employee. Every industry.

Voice Call
Incoming call
+39 347 *** 8812
Recognized · Next checkup due · EN

Clinic & Medical

Patient calls to reschedule. Scya recognises them, knows their history, checks availability, and confirms the new slot — all by voice, any language, 24/7.

Salon & Beauty

Scya detects a dormant client, sends a proactive WhatsApp, rebooks in seconds. No manual follow-up needed — the AI handles the entire re-engagement cycle.

What if every single customer felt like your only customer? No missed call, no lost lead, no follow-up that never happened. That's not a goal — it's how Scya works.

Works for any business with customers. If you have clients, Scya can manage them.

Pay per use. Low cost.

Voice calls and WhatsApp work independently — but when used together, they share one brain.

No commitment. No setup fees. Scale from 1 to 10,000 customers.

Get Started