Scya Voice
One brain.
Two channels.
AI-powered phone calls and WhatsApp messaging connected by a shared memory. Your customer calls first, then texts — the AI knows the full history. Any language, 24/7.
Customer identified by phone number. If they call first, voice only until they text on WhatsApp (which unlocks both). If they text first, both channels are active immediately.
Dynamic Smart Flow AI
Autonomous customer lifecycle. Zero manual work.
Every customer moves through a lifecycle. Scya monitors each stage and acts proactively — re-engaging, nurturing, and converting without anyone pressing a button.
Proactive Engine
Every 6 hours, Scya analyses every customer with an expired countdown. It reads their full history, decides whether to act, generates a personalised message, and sets the next check-in. Fully autonomous batch processing with checkpoint recovery.
Smart Escalation
When the AI cannot answer, it doesn't guess. It tells the customer "I'll check and get back to you", creates a ticket with full context and a suggested response, notifies the business owner, and once answered — re-contacts the customer automatically, resuming the original conversation.
Living Memory
After every call or chat, a dedicated analyser reads the entire interaction and updates the customer's AI notes — preferences, patterns, booking history, personal details. These notes shape every future interaction, making each message more personal than the last.
Autonomous Marketing
Birthday promotions, anniversary offers, re-engagement campaigns — all triggered automatically based on personal dates and AI-generated tags. Mass marketing with intelligent audience selection. Pre-appointment reminders via WhatsApp or voice call, configurable per business.
Fully configurable: behaviour presets, custom categories (memories, return cycles, promotions, templates, proactive messages, batch cycles), number blocking, marketing opt-out, AI analytics with weekly trend statements, voice notes, auto-tagging, and timezone-aware multilingual support.
Use cases
One AI employee. Every industry.
Clinic & Medical
Patient calls to reschedule. Scya recognises them, knows their history, checks availability, and confirms the new slot — all by voice, any language, 24/7.
Salon & Beauty
Scya detects a dormant client, sends a proactive WhatsApp, rebooks in seconds. No manual follow-up needed — the AI handles the entire re-engagement cycle.
What if every single customer felt like your only customer? No missed call, no lost lead, no follow-up that never happened. That's not a goal — it's how Scya works.
Works for any business with customers. If you have clients, Scya can manage them.
Pay per use. Low cost.
Voice calls and WhatsApp work independently — but when used together, they share one brain.
No commitment. No setup fees. Scale from 1 to 10,000 customers.
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