1. ACCEPTANCE OF TERMS

Welcome to Scya AI ("Scya", "we", "our"). These Terms of Service ("Terms") govern your use of our AI personal assistant based on WhatsApp ("Service"). By using Scya, you agree to be bound by these Terms.

2. SERVICE DESCRIPTION

2.1 What is Scya

Scya is a proactive AI personal assistant that operates via WhatsApp Business API, designed to simplify life through:

• Intelligent message and communication management
• Proactive appointment and reminder organization
• Pattern analysis and personalized suggestions
• Automation of repetitive tasks

2.2 Available Plans

3. REGISTRATION AND ACCOUNT

3.1 Eligibility

• You must be at least 18 years old
• You must provide accurate and complete information
• You must have a valid WhatsApp number
• You must reside in a country where the service is available

3.2 Registration Process

1. Purchase subscription on www.scya.ai
2. Receive setup message on WhatsApp
3. Provide required information (name, location, profession)
4. Explicitly accept the Terms
5. Configure initial preferences

3.3 Account Security

You are responsible for:

• Keeping your WhatsApp access confidential
• Notifying us of unauthorized access
• All activities that occur through your number

4. ACCEPTABLE USE

4.1 Permitted Uses

You may use Scya for:

• Legitimate personal or professional management
• Legal and appropriate communications
• Productive task automation
• Public information research
• Coordination with consenting contacts

4.2 Prohibited Uses

You may NOT use Scya for:

• Illegal or fraudulent activities
• Spam or unsolicited marketing
• Harassment, threats, or stalking
• Violation of others' privacy
• Circumvention of technical limitations
• Reverse engineering of the service
• Unauthorized resale of the service
• Distribution of malware or harmful content
• Impersonating other people or entities
• Violating intellectual property rights

5. SERVICE LIMITATIONS

5.1 Daily Technical Limits

• Data storage: According to chosen plan
• AI processing: Fair use policy

5.2 Functional Limitations

• WhatsApp Business API requires templates after 24 hours
• No permanent media storage (converted to text)
• Dependency on third-party services (WhatsApp, Google, OpenAI)
• Possible interruptions for maintenance

5.3 AI Accuracy

• AI may make errors
• Responses are algorithmically generated
• Always verify critical information
• Does not replace professional advice

6. PAYMENTS AND BILLING

6.1 Pricing

• Prices are published on www.scya.ai
• Payment via Stripe (credit/debit cards)
• Prices in GBP (British pounds)
• VAT applicable according to UK regulations

6.2 Subscriptions

• Monthly or annual billing
• Automatic renewal unless cancelled
• 30-day notice for price changes
• No refunds for partial periods

6.3 Cancellation

• Cancellable at any time
• Service active until end of paid period
• Data deleted within 30 days of expiration
• No cancellation penalties

7. INTELLECTUAL PROPERTY

7.1 Our Rights

Scya AI Ltd. owns all rights to:

• Scya software and algorithms
• "Scya" trademark and logo
• Documentation and marketing materials
• System and service architecture

7.2 Your Rights

You maintain ownership of:

• Your personal data
• Content you enter into the system
• Communications with your contacts
• Business information (Business Plan)

7.3 License to Use

We grant you a limited, non-exclusive, non-transferable license to use the service according to these Terms.

8. PRIVACY AND DATA PROTECTION

8.1 Data Processing

Data processing is governed by our Privacy Policy, available on this page.

8.2 GDPR Compliance

• We comply with UK GDPR and Data Protection Act 2018
• You are the controller of your data
• We are the processor
• We guarantee full GDPR rights

8.3 Security

• End-to-end WhatsApp encryption
• Encrypted storage
• Multi-tenant isolation
• Regular security audits

9. DISCLAIMER AND LIABILITY LIMITATIONS

9.1 Disclaimer

• The service will be uninterrupted or error-free
• AI will always provide accurate responses
• The service will meet all your needs
• Results will always be reliable

9.2 Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR:

• Indirect, incidental, or consequential damages
• Loss of profits or opportunities
• Data loss (beyond our backups)
• Damages exceeding the amount paid in the last 12 months

9.3 Exclusions

Some jurisdictions do not allow certain exclusions. Your statutory rights remain unaffected.

10. INDEMNIFICATION

You agree to indemnify and hold harmless Scya AI Ltd. from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your misuse of the service
• Violation of third-party rights
• Content you enter into the system

11. CHANGES TO TERMS

11.1 Updates

We may modify these Terms:

• With 30-day notice for substantial changes
• Immediately for legal requirements
• Published on www.scya.ai/terms

11.2 Acceptance of Changes

Continued use after changes constitutes acceptance. If you do not accept, you must cancel your subscription.

12. SUSPENSION AND TERMINATION

12.1 We May Suspend or Terminate if:

• You violate these Terms
• You do not pay the subscription
• You use the service illegally
• You pose a risk to the service or other users

12.2 Effects of Termination

• Immediate cessation of access
• Data deletion within 30 days
• No refunds for violations
• Survival of applicable clauses

13. SUPPORT

13.1 Support Channels

• Email: [email protected]
• Website: www.scya.ai
• Response within 48 business hours

13.2 Support Levels

• Personal/Professional: Standard email support
• Business: Priority support

14. LEGAL PROVISIONS

14.1 Applicable Law

These Terms are governed by the laws of England and Wales.

14.2 Jurisdiction

The courts of London have exclusive jurisdiction for any disputes.

14.3 Dispute Resolution

Before legal action, attempt at amicable resolution within 30 days.

14.4 Severability

If one clause is invalid, others remain in effect.

14.5 Entire Agreement

These Terms constitute the entire agreement between the parties.

15. DEFINITIONS

• "AI": Artificial Intelligence (GPT-5 Mini)
• "Customer": Service subscriber
• "Third parties": Customer contacts
• "Memory": Data storage system
• "Proactive": Actions initiated autonomously by AI

16. CONTACT INFORMATION

17. FINAL ACCEPTANCE

BY USING SCYA, YOU CONFIRM THAT YOU:

• Have read and understood these Terms
• Have legal capacity to accept them
• Agree to be bound by them
• Authorize data processing as described

Effective Date: September 22, 2025
Version: 1.0